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505.814.1413 • 888.479.0690 • [email protected]
your virtual cio
your it department
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WHAT WE DO
- Mintz InfoTech, Inc. is uniquely positioned to provide you and your organization with exceptional IT leadership and technology support.
- With the only MBA-IT consultant in New Mexico heading our organization, our mission is to provide small and medium businesses with the same Chief Information Officer resources otherwise only available to big businesses.
- We help build your competitive advantage through intelligent and effective use of technology to deliver productivity, security, and reliability.
- Comprehensive, Best-In-Class IT Support – From Needs Assessment and Installation to Training and Maintenance.
- Vital IT Leadership from NM's Only MBA-IT
- Total Cost of Ownership Balanced with Productivity and Security
- Website Design and Development
- Network, Server, Client, and Mobile Device Security Deployment and Audit
- Data Recovery from Any Device
A: Due to a bug (feature?!) introduced in macOS 10.14 Mojave, when inserting a blank optical disc (CD or DVD), it will not display in the Finder. This creates a bit of a problem when…Read more
If you are a Mintz InfoTech client who uses macOS, please take 10 minutes to read and follow this article. The recent massive overhaul to macOS internal security has broken almost all remote control software–including…Read more
A: Let's start with defining what these devices are. HARD DISK DRIVE (HDD) An HDD is an internal or external drive that uses rotating disks that are covered with a metal oxide (same as on…Read more
Disaster Recovery & Business Continuity Planning (DRBC) isn't just one of the most mind-numbing topics to bring up at a party, it is vital for every organization.Read more
BUILDING YOUR COMPETITIVE ADVANTAGE
505.814.1413 • 888.479.0690 • [email protected]
- 24/7/365 ServiceMintz IT provides the only certified IT support serving all of New Mexico any time you need IT.
- Android, iOS, macOS, and Windows SupportMintz IT consultants are certified to support your entire system.
- Comprehensive Needs AssessmentYou will know from the start how much your system costs you and your organization, and how we will remedy the environment.
- Solutions – Not Just EquipmentOur mission is to provide clients with the best possible solutions for their needs, with no conflict of interest.
- Current Industry CertificationsYou receive the best IT leadership and support, provided by the best-trained consultants in New Mexico.
- On-Time Service ArrivalYour consultant arrives when promised – with advance notification to you via Glympse.
- Full Service at Your Office, Home, or HotelWe provide support anytime, anywhere.
- Detailed ReportingYou receive a detailed report on all our findings and work. Your support history is always available online.
- GuaranteedMintz IT provides a 100% satisfaction guarantee for all our work.
I'll keep this simple and to the point – just like the book does! I am just now finishing this and have enjoyed every chapter. There is NO fluff in this book. You don't have to sort through chapters and chapters of boring, basic information. He gets right to the point in each chapter and makes it very easy to understand what you're doing and why. I learned something from every chapter.
My husband and I can not say enough great things about Mintz Info Tech. - and Marc. We are blown away not just by their expertise, but their customer service which goes above and beyond! For years we have been saying, "there must be some Apple/Mac expert in town who can come to your business or house, when you have a business need or last minute crisis?" YUP! And we found our guru. We first got in touch with Marc when my husband was getting ready for a two day power point presentation. My husband is a doctor, not a tech savvy computer guy. He'd done a great job over the last six month creating a great power point through Apple Keynote. But there were some last minute tweaks and finer points that…
Our company has been in New Mexico for 20 years. During this time we've gone through perhaps a dozen IT groups - always with a bad taste in our mouth. How we never heard of Mintz InfoTech is beyond me! They are awesome. I called with a server crash. The certified IT consultant - not some tech - was at our office in under an hour. Very pleasant, professional, knew his stuff. Cut right to the chase and got our server running as smooth as when new. Thank you!
We have adopted 2 of your (Practical) Paranoia series books as part of our OS Security course at SFSC (South Florida State College). We are excited to see these in the hands of students on campus and around town. Thanks for authoring these... They are very good.
On time (actually, 10 minutes earlier than promised.) Professional (not some high-school kid) Certified IT Consultant (not a tech) Personable ('nuf said) Got the work done faster than expected (no padding the bill) Cleaned up not only his work, but my mouse, keyboard, monitor and desk! (no slouch) You couldn't ask for any better person to take care of your computers.
My bother is the IT director at a major contractor and usually does my IT support. While visiting friends in New Mexico my system crashed and he couldn't help me long distance. He told me "the guy" in the area is Marc Mintz. I called, a tech was at my door faster than I thought possible, and in under 15 minutes my system was back up. He convinced me to allow a deeper look, and I agreed. Even though I have anti-virus software installed, he found tons of crud hurting my system. Cleaned it all out, and even cleaned my screen, keyboard, and mouse! Reminded me of the old Texaco service!
Marc remains my trusted Computer Support Guru above all others, though a number of years ago I moved to Silicon Valley from New Mexico. And, as Silicon Valley is Mac Mecca, you know there are a great number of excellent Apple Consultants from which I may choose. Still, I continue to choose Marc. He has been my IT department since 2003. Marc's knowledge is wide and deep. He keeps himself educated in all of Apple's emerging technologies and software. He is very responsive to a call for help, and his solutions are elegant and efficient, not a time-consuming, brute-force effort that leaves you grinding your teeth. Most importantly, he offers you information to help you make the best decision for your issue, educating you in the process. I trust Marc... I trust him…
Marc's company has enviable expertise when it comes to security. We're lucky to have had them consult on emergency situations that have popped up over time.
Marc is the best Macintosh technical support person in New Mexico (also, the most highly certified). Marc is not only the most knowledgeable expert, he's also the consummate professional. Always on time, gets the job done, available for emergencies, and explains things so that the complex becomes accessible. If you are a power-user (like if you rely on your Mac or a group of Macs to run your business) there is simply no one better.
Marc Mintz and Mintz InfoTech, Inc. have been my Tech Guru for over 15 years (could be longer). I have been taking his advice and adding his knowledge to my knowledge base. There are techs out there that may judge your "dumb question," but Marc has never given me that impression. His instructions are clear with a step-by-step process. His opinions are right on. He's gotten me out of jams and helped me countless times in my own business. He's the best!
I started learning Mac from Marc 15 years ago. His mentoring and training have contributed significantly to my tech career success. His Practical Paranoia series is fantastic! Highly recommendable!
For the past 15 years Marc of Mintz InfoTech, Inc. has offered the definitive answers to all that is Mac related, period. Even when Apple care sometimes failed me, Marc had the answers. Best IT services I've found anywhere, and most thorough and definitive solutions. Plus the bonus of friendly and sometimes humorous touch and perspective.
We highly appreciate Mintz InfoTech, Inc's expertise
I can't recommend Mintz InfoTech, Inc. highly enough. Marc is not only the most knowledgeable expert, he's also the consummate professional. Always on time, gets the job done, available for emergencies, and explains things so that the complex becomes accessible. If you are a power-user, there is simply no one better.
I found Mintz InfoTech, Inc. after installing our xserve and discovering that Apple's marketing department hadn't been entirely truthful about how easy it was to set up the server software. After a number of calls to tech support, I decided I needed some guidance and direction. Marc promptly started my botched installation from scratch, made a number of recommendations on how best to handle our backups and has continued to provide monitoring and useful information on how best to keep our systems running smoothly and securely. I have recommended Mintz InfoTech, Inc. to my colleagues and will continue to do so. They are an important resource to the New Mexico community.
Marc's services always go beyond that of the typical service calls I've experienced in the past. All details are always cover and thoroughly explained. His work and recommendations improve performance, security and reliability. And he's always very personable, friendly and a pleasure to work with. I would never hesitate to recommend Marc to anyone, personal or business. No task is too big or small.
Long before Apple was making iDevices, Marc was the man. Over the many years that I've turned to him for advice, he has always had solutions. One of the things I most appreciate is his actual consulting: he doesn't just fix problems, he helps steer my company in the right direction. You won't regret using Marc!
Couldn't ask for a better IT consultant. Knowledgeable, efficient, thorough, patient.
Marc is my "go-to" guy when I need advice or help with all things Apple. I highly recommend him for anyone who needs training or assistance with any of their technology, whether individual or business. His dedication to excellence and to his customers is inspiring.
Marc and his team are very knowledgeable and helpful. They are very good at what they do.
Marc took care of replacing my failing hard drive and did it in a most timely fashion! My computer is now up and running again. Over the years, Marc has proven to be knowledgeable and reliable. I'd most definitely recommend him for any computer service.
I'm new to Albuqueque, working without sleep to get our RFP in on time, and near 2am my system crashes and won't come up. Using my iPhone to search support, all I get is answering service after answering service. Didn't really expect to find 24/7/365 support in this city. Until I call Mintz Infotech. They actually picked up the phone. In under 45 minutes the tech was at my door. by 4am my computer is running again! Then he went deeper and found junk slowing me down. After trashing it, I'm running faster than ever. These guys won my vote for best of New Mexico.
We have 2 medical locations with 6 iMacs at one and 7 iMacs at the other. Mintz InfoTech has been invaluable in keeping me up and running. With software glitches, updates, networking problems, etc... I need a partner who is reliable, prompt and a value to my business. Mintz InfoTech is all these things. Allows me to concentrate on my patients and what I do best - while they concentrate on what they do best.
Whenever I have any problems with Macs, the first place I would seek help is from Marc then from Apple especially if it's out of warranty. I have been using Apple products since the Mac II and SE and Marc has been helping me to resolve issues from then! That's why I call Marc 'The Mac Guru'.
I've worked in Santa Fe for 15 years as a graphic designer. Have gone through what I thought was every technician in the area. Then an associate referred me to Mintz InfoTech. How could I have missed them? Easily the most responsive (picked up the phone on the second ring, consultant at my door in under 2 hours), professional (sent me a Glympse so I could watch as he drove to me, business attire, educated), articulate (explained my problem in a language I could easily understand), and skilled (got right to the problem with surgical precision, and then resolved a few issues that I didn't even know were brewing under the hood.) The best service I've received from any vendor. Can't thank you enough.