Mintz IT Support Blog


Upgrade Your Portable Storage, Free Up Your Life

April 6th, 2019

Every computer user should be using portable or external storage. It may be for your local backup, moving files from one device to another, or for the truly savvy, as a bootable tails drive to ensure cybersecurity and privacy. But few ever give thought to the performance of that portable storage device, and how it c...

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How To Turn Off Google Spam Filtering

February 2nd, 2019

I really like Google G-Suite products. And unless your email needs require PGP encryption (in which case I'd recommend only, Google Mail is my go-to solution. One of the reasons I so highly value G-Suite is their best-in-class spam filtering. However, it is possible that for some users, life would be...

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Google G-Suite for Business

Google G-Suite New Pricing

January 29th, 2019

Over the past week, the administrators of Google G-Suite service have been receiving notice of price increases. In case your slipped through the cracks, attached below is the letter in its entirety. I continue to hold that Google G-Suite for Business and G-Suite Enterprise offer among the best total value when Total...

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Bitdefender Special Offer

Get Enterprise-Level Anti-Malware For Your Home and Office

January 22nd, 2019

Having quality anti-malware (often called antivirus) software on all of your computers is vital. So vital, it is mandatory for all healthcare, banking, government, military, and any other IT systems that must meet compliance requirements. The anti-malware that is built into both Windows and macOS do a fair job of pr...

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DNS Flag Day

Will Your Website Work after February 1, 2019?

January 19th, 2019

On or around February 1, 2019, a major upgrade will be made to the Domain Name System (DNS), that may impact the ability of your website and email to function properly. As reported on the DNS Flag Day site: The current DNS is unnecessarily slow and suffers from inability to deploy new features. To remediate these...

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Q: How Do I Burn CD/DVD in Mojave (macOS 10.14)?

January 17th, 2019

A: Due to a bug (feature?!) introduced in macOS 10.14 Mojave, when inserting a blank optical disc (CD or DVD), it will not display in the Finder. This creates a bit of a problem when wanting to drag and drop items into it for burning. Fear not, there is an easy solution... Insert blank disc. An alert will appear,...

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Important Notice

IMPORTANT! Fix for ConnectWise Remote Control

January 15th, 2019

If you are a Mintz InfoTech client who uses macOS, please take 10 minutes to read and follow this article. The recent massive overhaul to macOS internal security has broken almost all remote control software–including that used by MintzIT. Following this article now will fix the issue. If the fix isn't put in, you may ...

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Disaster Recovery Business Continuity

Disaster Recovery & Business Continuity Planning

December 19th, 2018

Have you noticed anything different about MintzIT over the past 8 weeks? No? Good, you shouldn't have! But could the same have been said for your organization? 8 weeks ago the first floor of our our Santa Fe office was destroyed when a pipe burst, flooding 1200 sq feet with enough water to cover the electrical...

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Special Sale! Ubiquiti UniFi Gateway (Un-Boxed)

December 15th, 2018

$139 List, $120 on Amazon ( $50 obo (plus shipping) MintzIT price. Integration with UniFi Controller The UniFi® Controller software conducts device ...

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Special Sale! Ubiquiti UniFi Gateway Pro-4 (Open-Box)

December 15th, 2018

Ubiquiti UniFi Gateway Pro-4 (Open-Box) $344 List, $324 on Amazon ( $224 obo (plus shipping) MintzIT price Rackmount Design The U...

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Holiday Specials!

December 15th, 2018

MintzIT is clearing out all remaining hardware at dramatic savings. All products are new, some display models. Ubiquiti UniFi Switch 24 - 250W (No Box) $399 List price, $390 on Amazon (

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Q: Why is my internet speed so slow?

December 2nd, 2018

A: When purchasing a broadband connection from your DSL, cable, satellite, or another provider, you are sold a package with an estimated top speed–such as 20Mbs download. But it is exceptionally rare to get this speed. We receive complaints from clients almost every day about this, asking how we can fix the slow speed ...

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Q: My router died. Which router do you recommend?

November 27th, 2018

A: Most people know they need a router to connect to the Internet. Few understand what a router is or does. The primary purpose of a router is to connect one network with another. In most cases, this is to connect the network of your Internet Service Provider (ISP) (cable, DSL, microwave, etc.) with your home or office...

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Q: Why do I need to restart my computer so often?

November 1st, 2018

A: Depending on the computer, operating system, applications used, and amount of RAM, a computer will need to be power-cycled (not restarted) once a day, once a week, maybe as rarely as once a month. Think of it like this: If you are anything like me, my car is washed (power-cycled) once a month. After the wash, the ba...

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Q: How to connect my pool house to my home network?

October 29th, 2018

A. There are a couple ways to do this (extend your home network to another building) economically: Extend an Ethernet cable from the router in the home to the pool house. This should be done by an electrician, either by trenching a cable or running it overhead (not recommended - risk of being hit by lightning). At t...

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